Learn about a555's Terms & Conditions
This page describes in detail all conditions for using the a555 platform, including bonus policies and account rules.
The table below gives an at-a-glance view of the most important service terms at a555. Read each section below for full details.
| Item | Summary |
|---|---|
| Minimum Age | 21 years or older |
| Minimum Deposit | ৳500 (per method) |
| Minimum Withdrawal | ৳1,000 |
| Withdrawal Time | 10–45 minutes |
| Welcome Bonus | 100% of first deposit, up to ৳5,000; wagering 15x (on bonus amount only) |
| Supported Payments | bKash, Nagad, Rocket, Bank Transfer |
| Support | 24/7 Live Chat and [email protected] |
These terms and conditions ("Terms") apply to the a555 online platform and all of its services. By visiting the a555 website, creating an account, or playing any game, you are considered to have fully read, understood, and agreed to every provision of these Terms.
a555 reserves the right to change, amend, or update these Terms at any time. Any changes will be published on this page along with the updated date. Continued use of the platform after any change indicates that you have accepted the new Terms.
If for any reason you disagree with these Terms, please stop using the a555 platform immediately and contact our support team.
2.1 Age and Eligibility Requirements
To open an account on a555 and participate in any game, the following conditions must be met:
- You must be at least 21 years of age.
- You must be legally eligible to participate in online gaming.
- You must operate the account on your own behalf and in your own interest.
- All information provided during account registration must be completely true and accurate.
2.2 Single Account Policy
Each person may hold only one account. Operating multiple accounts from the same person, family, address, device, or IP address is strictly prohibited. If this rule is violated, all associated accounts may be suspended or closed and any accumulated bonuses may be forfeited.
2.3 Account Security
You are solely responsible for keeping your account password and login details completely confidential. a555 will never ask for your password by phone or email. If you notice any unauthorized activity on your account, notify our support team immediately.
3.1 Deposit Rules
Please keep the following in mind when depositing funds into a555:
- The minimum deposit amount is ৳500 per method.
- Supported payment methods: bKash, Nagad, Rocket, and bank transfer (e.g., Dutch-Bangla Bank, Islami Bank, BRAC Bank).
- Deposits must be made from an account or mobile banking number registered in your own name.
- Deposits from third parties are not accepted and may result in account closure.
3.2 Withdrawal Rules
The following conditions apply to withdrawals:
- The minimum withdrawal amount is ৳1,000.
- Approved withdrawals are generally processed within 10–45 minutes.
- Withdrawals must be made using the same method used for the deposit, wherever possible.
- Identity verification (KYC) may be required before a withdrawal is processed.
- If the wagering requirements of any active bonus have not been met, withdrawals may be partially restricted.
4.1 Welcome Bonus
When you create an account on a555 for the first time and make a deposit, you will be eligible for a welcome bonus. Details of the bonus are provided below:
- 100% bonus on the first deposit, up to ৳5,000.
- Example 1: Deposit ৳1,000 and receive ৳1,000 in bonus; total balance will be ৳2,000.
- Example 2: Deposit ৳12,000 and receive a maximum bonus of ৳5,000; total balance will be ৳17,000.
4.2 Wagering Requirements
The wagering requirement for the welcome bonus is 15 times the bonus amount. Important: wagering is calculated on the bonus amount only, not on the combined total of the deposit and bonus.
Example: If you receive a ৳1,000 bonus, you must place a total of ৳1,000 × 15 = ৳15,000 in bets before withdrawing bonus winnings.
4.3 General Bonus Terms
- Each bonus offer has its own validity period; once expired, the bonus is automatically cancelled.
- Bonus balance cannot be withdrawn directly — withdrawal is only possible after the wagering requirements have been met.
- A player may not claim the same bonus more than once.
- a555 reserves the right to modify or cancel any bonus offer at its discretion.
- If bonus abuse is found, the bonus may be forfeited.
5.1 VIP Tiers and Benefits
The a555 VIP program has three tiers — each tier offers a weekly cashback benefit:
- Bronze: up to 0.5% cashback per week.
- Silver: up to 1.0% cashback per week.
- Gold: up to 1.5% cashback per week.
You can advance to a higher tier based on regular gaming activity. Full details of each tier's benefits are available on the a555 Casino page.
5.2 VIP Cashback Terms
- Cashback is credited to your account at a set time each week.
- Cashback balance is withdrawable, but specific wagering requirements may apply.
- a555 reserves the right to change the structure of the VIP program at any time.
6.1 Fair Play Policy
All games on the a555 platform are operated fairly and transparently. Our games are sourced from trusted providers (such as Pragmatic Play, Evolution Gaming, JILI, PG Soft, Spribe) and are regularly tested.
Results displayed due to a technical error or system failure will not be considered valid. In such situations, a555 may decide to refund the applicable bet amount.
6.2 Prohibited Activities
The following activities are strictly prohibited on a555:
- Playing games using any software, bot, or automated method.
- Attempting to claim bonus benefits through multiple accounts.
- Colluding with other players to influence game outcomes.
- Participating in any form of fraud or deceptive activity on the platform.
- Exploiting technical vulnerabilities or bugs for personal gain.
6.3 Special Sports Betting Terms
a555's sports betting section allows you to bet on various sports including cricket, football, and kabaddi. Betting markets and odds may change from time to time. Bets already accepted are generally not modifiable; however, if an event is cancelled or postponed, a555 will make a decision following the applicable policy.
7.1 Verification Requirements
a555 may request identity verification from an account holder at any time. This may be required in particular for withdrawal requests, large transactions on an account, or for security-related reasons.
Required documents may include:
- A copy of your National ID (NID) or passport.
- Proof of address (utility bill or bank statement).
- Proof of ownership of the payment method.
7.2 If Verification Is Not Completed
If the requested documents are not provided in a timely manner, a555 reserves the right to hold the relevant withdrawal or temporarily suspend the account. Normal activity will resume once the verification process is complete.
8.1 a555's Rights
In the following situations, a555 may temporarily suspend or permanently close an account without prior notice:
- Violation of any provision of these Terms.
- Suspicion of fraud, deception, or money laundering.
- Providing false information during account registration.
- Failure to provide proof of age.
- Participation in prohibited activities (see section 6.2).
8.2 User Rights
You may contact our support team at any time to request closure of your account. If you wish to close your account for responsible gaming reasons, please follow the guidelines on our Responsible Gaming page. If there is any valid balance at the time of account closure, it will be returned through the designated process.
a555 places the highest importance on protecting your personal information. All transactions on the platform are secured through SSL encryption. To learn more about how your personal data is collected, stored, and used, please read our Privacy Policy page.
a555 does not sell your personal information to third parties. However, limited information may be shared with trusted partners (such as payment processors) for service operations, solely for the purpose of providing the service.
a555 believes that online gaming should be a form of entertainment. We encourage all players to game responsibly. This platform is for users aged 21 and above only.
If you feel that gaming is having a negative impact on your life, please visit our Responsible Gaming page. You will find detailed information there about self-exclusion, setting betting limits, and how to get support. Your well-being is our highest priority.
11.1 Service Guarantee
The a555 platform provides services on an "as-is" basis. We cannot guarantee a completely uninterrupted or error-free service. The service may be temporarily unavailable during technical maintenance; we will endeavour to give advance notice of this.
11.2 Liability for Damages
a555 is not liable for any indirect, incidental, or consequential damages. a555's liability is limited for any loss arising from technical errors, communication failures, or disruptions to third-party services.
However, this limitation will not apply where any loss is caused by a555's own negligence or wilful misconduct.
12.1 Complaint Submission Process
If you have any complaints, please contact our support team first. Support channels:
- Live Chat — 24 hours, 7 days a week.
- Email: [email protected]
We accept all types of complaints in both Bengali and English and try to resolve them as quickly as possible.
12.2 If Not Resolved
If the issue is not resolved through the support team, a formal dispute resolution process will be followed. a555 is committed to resolving disputes in a fair and transparent manner.
13.1 Entire Agreement
These Terms, together with our Privacy Policy and Responsible Gaming Policy, constitute the entire agreement between a555 and the user. Any prior or outside oral or written understanding is not effective.
13.2 Severability
If any part of these Terms is found to be invalid or unenforceable for any reason, the remaining parts will remain fully in effect.
13.3 Changes to Terms
a555 may update these Terms at any time. If there are significant changes, a notice will be published on the platform. You are advised to visit this page regularly so that you remain aware of the latest Terms.
Have More Questions?
Our support team is by your side 24/7. Log in to a555 or visit the FAQ page.